Effective Date: 11-10-2025
Address: 14 Marc Dr Ridge, NY 11961
Contact Number: (855) 566-1944

At highspeed-wifi.com, we place the highest value on your privacy and personal data security. This Privacy Policy describes in full how we collect, store, use, disclose, and protect the information you provide when using our website and related services. We are committed to maintaining transparency and ensuring that every interaction with our brand respects your privacy rights. By continuing to browse or use our website, you agree to this Policy and the lawful use of your data as described herein.

We understand that your personal information represents more than just data — it reflects your trust in us. Therefore, we make every effort to protect that trust by applying strong administrative, technical, and physical safeguards.

1. Information We Collect

We collect both personal and non-personal information to deliver the best possible experience and to comply with regulatory standards. This includes details that help us verify your identity, complete transactions, and improve our communications and marketing effectiveness.

Personal Identifiers

These are details that uniquely identify you, such as:

• Full name

• Physical and mailing address

• Email address

• Phone number

• Account username or identifiers

We use this data to create and maintain customer accounts, verify your identity when contacting us, and ensure the secure delivery of services. Collecting this information also allows us to maintain accurate customer records for billing, support, and legal compliance.

Payment Information

We may collect payment-related details to process transactions securely, including:

• Credit or debit card numbers

• Billing addresses

• Transaction confirmation data

Your payment information is encrypted and transmitted using secure communication protocols. We work exclusively with trusted and compliant payment processors to protect your financial details and prevent unauthorized access.

Customer Communications

To provide continuous and responsive support, we may record:

• Customer service calls

• Chat transcripts and online message logs

• Email exchanges and form submissions

This information allows us to document your service history, monitor service quality, train staff, and improve future interactions.

Internet or Network Activity

When you access our website, we automatically collect certain data to optimize performance and detect errors. This may include:

• Browser type and version

• IP address and geolocation data (approximate)

• Device identifiers and session duration

• Clickstream and browsing behavior

Such data helps us better understand visitor behavior, measure site performance, and maintain system security.

Sensitive Personal Information

We only collect sensitive data when absolutely necessary or when required by law. This may include:

• Social Security numbers (for verification or employment purposes)

• Health-related information (for insurance or job-related requirements)

• Racial, ethnic, or demographic data (voluntarily provided for equal opportunity compliance)

Sensitive data is handled under strict confidentiality protocols and stored using enhanced encryption and access controls.

2. How We Use Your Information

Your personal information enables us to deliver an efficient, safe, and customized experience. We use your data in multiple ways to provide you with quality service and support.

We may use your data to:

• Process service requests, installations, and payments

• Verify your identity to prevent fraudulent activity

• Respond to customer inquiries and provide technical assistance

• Communicate updates, billing notifications, or service announcements

• Send promotional materials and newsletters (with your consent)

• Analyze website performance and improve our content

• Comply with federal, state, and local regulations

We also use aggregated, non-identifiable data for analytical purposes to improve user experience and site reliability. Your information helps us deliver more relevant offers and maintain a consistent service standard across all interactions.

3. Sharing and Selling of Information

We do not sell your personal or sensitive information without your explicit consent. However, we may share certain data with trusted entities that help us operate our business.

Permitted Sharing Includes:

• Service Providers: Companies that manage billing, customer support, data hosting, and IT operations.

• Marketing Partners: With your permission, limited data may be shared to provide personalized offers and promotions.

• Legal and Regulatory Authorities: We may disclose information to comply with applicable laws, respond to lawful requests, or protect our rights.

• Business Transfers: In the case of a merger, sale, or corporate restructuring, your information may be transferred to ensure continuity of service.

We impose strict confidentiality and security obligations on all third parties with whom data is shared.

We will never sell or disclose sensitive information to unrelated third parties without your explicit prior authorization.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and understand visitor activity on our website. Cookies are small files stored on your device that help us remember preferences and analyze browsing behavior.

These technologies allow us to:

• Keep you signed in across sessions

• Customize your viewing experience

• Track website performance and error reports

• Display relevant ads or recommendations

While cookies improve navigation and performance, you may opt out or manage them in your browser settings. However, disabling cookies may limit access to certain features or services.

5. Call Recordings and SMS Communications

By providing your contact number, you agree that we may:

• Send service alerts, confirmations, or promotional texts

• Record customer service calls for quality assurance

• Retain call logs to resolve disputes and meet compliance requirements

We respect your communication preferences. You may opt out of SMS messages at any time by replying STOP to any text. Please note that message and data rates from your carrier may apply.

6. Data Security and Retention

We use robust administrative and technical safeguards to protect your data against loss, misuse, or unauthorized access. These measures include data encryption, secure servers, restricted access, and ongoing system monitoring.

Your personal data is retained only for as long as necessary to fulfill its intended purpose or meet legal obligations. When data is no longer required, we ensure its secure destruction through deletion or anonymization.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights over your data. These include the right to:

• Request access to personal information we hold

• Correct or update inaccuracies

• Request deletion or anonymization of your data

• Opt out of marketing and data sharing

• Restrict processing of sensitive information

To exercise your rights, contact us at (855) 566-1944 or through our online form. We will verify your identity before processing any privacy requests to ensure your data remains secure.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. These external sites operate independently and are governed by their own privacy policies.

We are not responsible for the security, accuracy, or content of third-party websites. We strongly encourage users to review each site’s privacy statement before submitting any personal data.

9. Children’s Privacy

Our website and services are not intended for users under 18 years of age. We do not knowingly collect, store, or use personal data from minors.

If we become aware that a minor has submitted personal information, we will promptly delete it from our systems. Parents or guardians may contact us if they believe their child has provided information inadvertently.

10. Job Applicants

If you apply for employment with highspeed-wifi.com, we may collect:

• Contact details, resumes, and employment history

• Education and qualification details

• Demographic data (voluntarily provided)

We use this information exclusively for recruitment and employment compliance purposes. Applicant information is stored securely and is not shared with third parties except as necessary to evaluate job suitability.

11. Updates to This Policy

We periodically review and update this Privacy Policy to reflect changes in our services, technology, or legal requirements. The revised version will always display the latest “Effective Date.”

We encourage you to review this page regularly. Continued use of our website following any updates constitutes your acceptance of the modified terms.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact us using the details below:

highspeed-wifi.com
14 Marc Dr Ridge, NY 11961
Phone: (855) 566-1944

Our privacy team is available to assist with all inquiries related to your data rights, security, or consent management.